FAQs
IS IT A MAGNET?
No! While you could make any badge a magnet with a little DIY, our badges are adhesive, and stick more securely and with more durability than ordinary stickers. We use 3M automotive-grade adhesive, which is safe on painted surfaces AND safe to remove, but will stay put for as long as you want it to.
WHY ARE SOME BADGES PLASTIC INSTEAD OF METAL?
The automotive industry standard is chrome plated ABS plastic with 3M automotive grade adhesive. Our goal is to make products that are indistinguishable from a factory installed badge, so in the spirit of seamlessly matching what’s already there, we make them to the exact same specifications of what’s already there.
ARE THE BADGES ONLY FOR CARS?
No! We made our badges “cars first” – which means that we wanted them to be a high enough quality to withstand the elements and be durable enough to survive the lifetime of your vehicle. However, we love coming up with new places to slap these badges, from record players, to coolers, to instruments, to key fobs – these badges are the perfect way to add some flair to any smooth, flat surface… Just make sure you clean that surface first!
Is it legal to remove the manufacturer badges from my car?
Yes! Those badges are simply free advertising for the car company that you bought your car from. So why not rebrand your car with something you are ACTUALLY passionate about?!
Check out this video about how to remove a badge!
Will this badge get stolen off of my car?
We invite anyone to try, but we can’t vouch for the condition of your fingernails afterwards! These badges take some elbow grease to get off, and we do not see how a person looking for a quick grab and go would be able to pilfer a badge that was properly applied.
Can I remove my badge?
Absolutely! These badges are meant to last on your surface for as long as you want them there, but they are also able to be removed without damaging the paint on your car or the finish on the surface that they have been applied to. When it is time to remove a badge, refer to this how-to video: How to Remove a Badge
Can I remove the badge and reapply it to another surface?
We guarantee that the badge will securely adhere on the first application, but offer no promises for reapplications. This is because a lot of factors go into the state of the adhesive after removal, like time since application, exposure to the elements, and method of removal. Feel free to give it a try though!
Can I get a custom badge made?
We occasionally work with brands and bands to create custom badges. The minimum initial order is 1000 units. If this is something that you are interested in, please contact us at wholesale@grateful-fred.com.
How long will it take to get my badge?
Regular orders ship from the US in 1-5 business days, and shipping time can be selected at checkout. For preorders, shipping estimates will be in the product descriptions.
What is your return policy?
If you are not happy with the product you have received, we want to make that right.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at helpontheway@grateful-fred.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at helpontheway@grateful-fred.com.
What happens if the product I received is damaged or incorrect?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Email us at helpontheway@grateful-fred.com.